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Sunday, January 1, 2012

How To Fix The Sims 3 NaN Android Error




If you have recently tried to play The Sims 3 on your android device, you know that you get an error when you try to download the data files. Try this simple fix:

1. Download and install The Sims 3 from the Android Market.

2. Download this file. These are the files it tries to download.

3. Extract the files out of the zip file.

4. Mount your android device on your computer and copy "com.eamobile.sims3_na_qwf" from the zip file, then paste the folder in your /sdcard/android/data/ directory.

5. Open the Sims 3 and play!



This should work with all devices that have the NaN error. If it does not work, ensure the app is on the SD card by using App2SD from the market. You can also download the file straight from your android device and extract it to /sdcard/android/data/.

58 comments:

  1. You are awesome! Been looking for a solution to this since yesterday! Thanks so much!

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  2. What version of Sims 3 is this

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  3. hi8. Do you know how to fix the problem without an SD card?

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    Replies
    1. What device are you using?

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    2. Acer Transformer TF101

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    3. Hello i got and a samsung galaxy siii and i too want to know how to fix it without an sd card... i install it all good i put the cache in android/data and then when i open it it downloads normally the files and in the first screen no light blue bubbles (with the Start game etc) are shown.. only the letters and i can t play cause i can t see most of the images and letters... :/ For example i manage to press start new game and when i get in the sim build it only shows the sim and nothing else and i press in screen without knowing which is what etc... :/

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    4. Hi, I have the Samsung Galaxy Note 10.1 and am experiencing the same problem as Chris Kun. Do you perhaps know why this happens?

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  4. I'm with Willow insofar that I do not have an SD card for my device. I'm using the Kindle Fire, and was thinking I might be able to copy it from my cloud?

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    Replies
    1. Ok, well, I am using this on my Kindle Fire also. The Kindle has a "virtual SD card", where the sd card is actually mounted on the devices main storage. When you mount the Kindle onto your computer, the folder that you see is the "sd card".

      What you need to do is install ES File Explorer or similar, and then download the zip file, and extract it. You can use ES Explorer to copy it to '/sdcard/android/data/' directory.

      Do you have the application itself? How did you get it?

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  5. Hi there! I just downloaded the Sims 3 on my Kindle and fixed the NaN error by following your directions, but right when it downloaded, this new error popped up:

    Error(Airplay V4.30[25076])
    s3eMallocBase[1376 bytes] failed because heap 2 is not created

    I have no idea what this means O.o
    Have any tips on what to do?

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  6. folder directory not found

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  7. I can't get this to work, and I don't know what kind of tablet I'm using. I bought it off ebay, lol. Any ideas for help?

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    Replies
    1. Well, does it have an SD card? What steps did you follow? was anything off?

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  8. I got a huge graphical error, everything is white, I'm gonna redownload though

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    Replies
    1. That seems to be a common problem. If you tell me what device, I can look into it.

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    2. I have a Nextbook tablet, running on ice cream sandwich 4.0

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    3. Eh screw it, I'll just pirate it, I already paid six bucks for it before

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    4. Cool I am having the same issue with everything being white. I will try this option out myself. Hopefully it will fix it. If not do you have any other suggestions?

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    5. having problems as well.im using O+

      TAT pls help.its all white.even my sims eyes are pure white,its creepy!pls help

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  9. I have a MID M9100 android tablet... i believe its android 4.0.4 icecream... i get the white graphics.... i baught the game through google play and nobody wants to answer anything about it.

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  10. How do you fix it if you dont have a SD card. i have Brilliant Pad 7026C

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  11. I have an eveny 9" tablet. I have't got a memory card.pls help

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  12. Mine is going white also. I have a nexus 7 tablet. I'm not sure if I have a wrong apk download or something but I've tried this file with at least 4 different apks and the only progress I have made is skipping the nan download page to language (where it doesn't let me select a language normally so I click English then close and reboot the game) then I get a white unplayable screen.

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  13. Is it possible to run this on the samsung galaxy note i try and install it and i get the Nan error and worse yet it says i cant move the sims 3 to the sd card and its stuck on my phone storage can you help me please

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  14. Thanks for Tech Support I paid for this game because I wanted to play The Sims Free Play but it's not compatible with my android or my samsung cell phone so I finally downloaded The Sims 3 game so that I won't have to take my pc with me every time I went to visit my family. And now I get to have fun just like she does right on my android tablet. But I sure wish that they made it so that all cell phones and tablets can play it as well.

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  15. This comment has been removed by the author.

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  16. Ok I'm back I've downloaded the application on my android tablet. But now the screen shows up white. Do you have a solution to this and if so can you post a link to fix this issue?

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  17. I'm on a Kindle Fire HD and I have gotten as far as having everything on the screen except for the blue GUI background and some words on it, rendering it unplayable. I have tried at least 5 different apps and data files. Someone please help!

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  18. white screen, EA is useless!

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  19. I have galaxy s3. It s unroot and i can t do root for a long time. Because i bought it before only 1 year. It s guarentee is still continue. I tried to do these steps which are writing here. But still game didn t work :'( what can i do anymore without using any root options? Thx for replies.

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    Replies
    1. What do you mean by "doesn't work"? Root shouldn't be necessary, IIRC

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  20. Hi .. well I downloaded the data files and moved them to sdcard/android/data , but ALSO the same NaN error won't go away and I can't download the sims....I really wanna play it please help me .. I have a samsung galaxy note 2

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    Replies
    1. Hi! have you tried using App2SD to ensure that the data files are on the sdcard?

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    2. Clear directions for dummies for next book 8 I've read that changing the resolution helps but mine is pretty high and I don't know how to change it, I just wanna play sims...help please and thank you :-)

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  21. Umm I am using a Galaxy s3 and I can't seem to figure out how to install these files does anybody know exactly what to do I have tried to put these files everywhere even directly download to my phone and unzip them there still no luck (My phone is rooted with that changes anything)

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  22. CAN ANYONE WITH SAMSUNG GALAXY S3 SAY THAT THIS WORKS? I REALLY WANT TO PLAY IT....PLEASE

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  23. Hi there i got the sims 3 from blackmart alpha for free. I got the NaN error and followed your steps to do it (download file and extract it to sdcard.android.data) on my CnM touchpad 7 (ice cream sandwich 4.0) and the NaN error is still there! What should I do now? I really want to play this game! Please reply! Thanks!

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  24. When I finished everything and start to run Sims 3, I can't see the buttons.. I can't see the PLAY, OPTION, ETC. Buttons.. Pls. help..

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  25. Im using a LG optimus L9 And its saying the nan error and i tried what you said above didnt work. I paid for it and everything. Oh and my phone cant use the app2sd it doesnt support it i guess. Help?

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  26. Downloaded this from a website. But when I play it I can't se the eye cloth and backfround. I'm using4.0.4 momo9star.please help me.

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  27. Link doesn't work anymore. Please post another, thanks!

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  28. I downloaded the apk and the game data,but when I installed the apk and tried to play it,all it shows is that I need to download data,where do I put the data ??? Need help

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  29. its making me download same way, not working, say download fail

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  30. Hi. Mines opening but the eyes are all white and also some buttons on te screen cant be seen. When I try to customize my sim, there are no buttons & the options are not visible. Even when you exit the game, you cant see the YES or NO. I tried rebooting my phone but still nothing. I'm using SG note 1. Hoping for a reply. Thanks!

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  31. Please help me.. I followed all the steps but still tha controls are gone/invisible.. What am i gonna do? Im using samsung galaxy note 2..

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  32. Hey, I have a Samsung Galaxy Note 4, and I dont have a computer to 'mount' it on, is the computer a necessity or is there another way?

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  33. Hey, I have a Samsung Galaxy Note 4, and I dont have a computer to 'mount' it on, is the computer a necessity or is there another way?

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  34. I have a Samsung Galaxy grand prime and I downloaded the app and it won't open it says error and I click continue and it stay at the EA loading symbol please help Chris

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    ReplyDelete
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